Mike is an amazing sales guy. He did not make me feel pressured and made the experience smooth and pleasant.
My wife and I dropped into West Hills Kia after leaving her Prius V at the Toyota dealer for an oil change. Colton Weeks took us both for a demo drive in a 2019 Kia Sorrento. Wow! So many high tech features. And so quiet on the freeway. Kia had a large rebate and West Hills made me a deal I couldn't refuse. So I bought a Sorrento for my wife. As we were leaving West Hills made me a special offer if I purchased a second Sorrento. During the purchase of my wife's Sorrento, she informed me that I was NOT going to be allowed to drive HER Sorrento. So since I liked the Sorrento so much, I bought one for me before we left that day. Top notch, incredibly knowledgeable sales staff. Management treated us well and gave us personal attention. My wife and I had a most enjoyable visit as West Hills Kia and now just love driving our new Kia's every day.
Absolutely fantastic experience. Abi and Mike were incredible. They even came and picked me up during a snow storm. West Hills Kia will definitely earn my future business.
Mike and Abi were very helpful in answering all of my and my husband’s questions about hybrids, and the Kia Niro we ended up purchasing. They were very willing to help us work everything into our budget, and were less pushy than other sales people I have gone to before. My husband and I could not be happier with our new car!
Mike was very helpful and informative. He answered all my questions and made the buying experience more fun than I expected. Thanks again for your help Mike!
They have been extremely accommodating. Matt in the service center is very friendly and knowledgeable. The only real issue I ever have is Saturday Service appointments fill up very quickly and I am horrible about planning that far in advance. But that is really my issue. 🙂
My Service Consultant, Ken Larrin was just great. He listened carefully to the rather complex series of problems we were having with our older Amanti, took notes and was careful to make sure he understood the repairs needed. He arranged a loaner car for the 2 days of repairs and followed through with all the details.
If your looking for a 5 star sales person, Juliana is the person to contact. Her and the whole Mazda team took excellent care of us. Highly recommend Juliana if your looking for top notch customer service. Thank you again for everything!
Juliana was recommended to us from a close friend. She did an amazing job and went above and beyond to ensure that we had the best experience in looking for a new car. Her professionalism and knowledge in the industry is the best We’ve ever seen. After seeing the way the red carpet was rolled out for us to buy a new car, We will never go to another dealership. If you are in the market for a new car and want a hassle free experience, then go to West Hills Kia for an amazing experience and service. Thank you Juliana for the amazing time and effort you put into making this deal!
Excellent experience buying a new vehicle from Abi- the whole team is positive and professional.
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