Customer Testimonials in Seattle, WA

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DealerRater Sep 27, 2022

I am so happy when I go to West Hills Kia. They are so professional and polite. The service is exceptional, extremely excellent quality work. I have never had a bad experience with them.

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DealerRater Sep 22, 2022

Staff was always very professional and courteous. The car buying experience was stress free and we received the exact car we ordered at the price we were promised.

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Cars Sep 22, 2022

So far so good. We were treated fairly and responsively with our purchase and limited service needs. Landon in service was very helpful and nice to work with.

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DealerRater Sep 7, 2022

Didn’t feel like a normal car salesman, were super nice! & easy to talk to.

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DealerRater Sep 6, 2022

Was a really good experience. Upfront and straightforward, no gimmicks. And acknowledged both me and my husband just not one or the other, like other places.

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DealerRater Aug 30, 2022

Blake was a true professional in every respect during and after our recent KIA purchase. We were treated the same by everyone at Hazelwood KIA, all very courteous and truly caring folks.

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DealerRater Aug 28, 2022

I purchased my first new Kia from here. My experience here was more than professional.

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Cars Aug 27, 2022

Getting the car I wanted was very easy and painless through this dealership. Blake was my salesperson and he was very competent in his job, went over the ins and outs of my car and answered all the questions I had even after the sale was done.

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DealerRater Aug 23, 2022

Super kind with us during the whole 3 hour session we had. Recommended the best car for me!

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DealerRater Aug 20, 2022

Everyone at Kia went out of their way to get me my new car in literally a couple of hours. They cleaned up the car, had the paperwork ready to go, and I drove my new car home the same day. Blake and Jerry, the general manager, stayed after work hours to make this happen. Wonderful, completely stress-free experience.

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DealerRater Aug 16, 2022

Have been dealing with this dealership for 6 years now and have purchased 4 cars from them and have had all of the services done on all our vehicles there and have been fully satisfied. Always friendly and professional.

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DealerRater Aug 10, 2022

They weee very professional and efficient. They took care of everything they said they wpuld

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DealerRater Aug 5, 2022

Jason was great. He came out promptly, was clear about what would be done and no cost because I had purchased the maintenance package, and told me how long it would be. They were done early!

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DealerRater Jul 27, 2022

I cannot say enough positive words about Blake. Buying a car is extremely stressful for me and he made it about as much fun as a person could possible have! Blake is knowledgeable about the details of the cars he sells and eager to find alternatives for you if the car you had your heart set on isn’t quite right. A straight shooter, great communication skills, a darling smile, AND works with you to make the deal sealed! I highly recommend this dealership and Blake makes them shine!!

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DealerRater Jul 24, 2022

Found the perfect match for our lifestyle. Super friendly, honest, low stress, and zero haggle.

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DealerRater Jul 17, 2022

West Hills was a great experience. Blake our sales rep worked great over the phone so that when we got to the dealership everything was ready to go and there were no surprises. We got good value on our trade in and are excited about our new car!

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DealerRater Jul 17, 2022

This dealership was friendly and found the exact car I wanted! Overall my experience with West Hills Kia and Blake would allow me to recommend them to my friends and family

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DealerRater Jul 8, 2022

Very knowledgeable about the vehicle that she sold to.me. she was very thorough when explaining the features of the new Soul.

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DealerRater Jun 29, 2022

Blake was absolutely amazing! He did everything in his power to help my wife and I find the perfect truck! We couldn't have had someone better by our side throughout the whole process! We love our new truck and we can’t thank Blake enough!!!!

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DealerRater Jun 24, 2022

Jason and Tyler were amazing, Westhills has been fabulous to me and my family! My new ride is SWEET!

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DealerRater Jun 21, 2022

This is the second time that I’ve bought a Kia from this dealership. I am very happy with Drew and the staff. They always make me feel like I matter. Thank you for all the kindness that you all have shown to me.

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DealerRater Jun 13, 2022

He helped me when I asked for it which was great because sometimes people just want to look with out a salesman. I would recommend him to anyone buying a car and was very helpful. Great experience!

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DealerRater Jun 8, 2022

Happily traded in my Soul for a nicer one. Blake was a pleasure to work with and the financing team worked with me to stay in budget.

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DealerRater Jun 6, 2022

Very friendly and helpful. Made trading a car and getting a new one painless. Fastest car purchase ever

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DealerRater Jun 5, 2022

Blake was amazing. Patient with me and showed me several cars to find the one best for me. He was knowledgeble about the cars and made me feel comftorable through the process.

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DealerRater May 28, 2022

Great experience!!! Thank you Westhills Kia. Easy process, no headache or pressure. I love my new ride. BLAKE is awesome.

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DealerRater May 28, 2022

We have been with Kia for about 5 years when I bought a 2017 Kia Sedona. I loved this van. I was rear ended at the end of April of 2022. The Sedona was totalled. I was very upset about this verdict. With an upset mind I set out to look for a new car/ used car. I met Drew in the rain and he asked me questions and made me feel understood and comfortable to proceed with the next step. He was very thorough with his knowledge of the Kia Serento I was looking at. He walked me through the car and ...

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DealerRater May 12, 2022

Blake has sold me two cars now over a span of about two years. He is very personable, reasonable, and enthusiastic in a healthy way. He isn’t pushy or aggressive and I appreciate that in a salesman. West Hills Kia has been very accommodating and patient through all of our interactions with them. They offer reasonable deals and show respect and gratitude for their customers.

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DealerRater May 8, 2022

Everyone who works there is super personable and very nice. Got me a great deal 10/10

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DealerRater May 8, 2022

Jose made it so easy to find the car I was looking for! The process was so smooth and quick!

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Google May 5, 2022

Overall Kia is the only dealership at West Hills that I feel comfortable to go to. Richard the service manager was awesome and cared to listen to my concerns with car maintenance I needed. The snack bar was a plus for my children and all very friendly. Only negative was trying to get a callback was difficult even after leaving messages or requesting a call to get an update. Calls to customers can improve.

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DealerRater May 1, 2022

Drew is fun, attentive and helpful. My experience with him was easy and I was in a time crunch and he worked feverishly to get me out the door with my new car.

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Google Apr 29, 2022

Jeremey in the Kia Service department helped me immensely today! I'm very grateful for his help and great service. Thank you so much!

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Google Apr 25, 2022

I just wanted to give a huge shout out to Jereme at West Hills Kia!! He has Always been super good with me and So willing to help. I recently traded in a kia that I was having issues with and Jereme was Super helpful. I will continue to do business here and hope to always have Jereme around to help!!

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Google Apr 24, 2022

Kia service was spectacular

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DealerRater Apr 23, 2022

The service was amazing. Really appreciate the way they managed to help me out. Will recommend.

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DealerRater Apr 19, 2022

Awesome easy and simple process - very easy to deal with and up front and honest people with great communication- will be back

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DealerRater Apr 15, 2022

Andrew was wonderful I truly appreciated his help with everything. I will definitely return because of how well my experience was.

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DealerRater Apr 15, 2022

Lori was very helpful she helped me right away and was communication with my car was amazing

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DealerRater Apr 13, 2022

Drew was very helpful and friendly and very funny and explained the car very well

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Google Apr 3, 2022

I have loved purchasing and continuing to return for service with Kia! I have only needed oil changes/tire rotations, but Tara has been very helpful and makes our day a little brighter every time we go back. Kevin Oates was the best salesman I could have wished for! He was honest, helpful, and sold me a fantastic vehicle. The whole Kia team was great!

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DealerRater Mar 28, 2022

Leah was awesome, never rushed me and listened to what I was looking for to best suit my family. We're all settled into our new car and loving it!

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DealerRater Mar 27, 2022

Drew was great to work with - made the process of buying a car as easy and painless as possible!

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DealerRater Mar 26, 2022

Amazing, loved her! She got me everything I wanted and more! Go to Leah if you want a Amazing deal and a amazing experience!❤️

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DealerRater Mar 25, 2022

Super nice and friendly people. Blake really helped me get a good deal on my car.

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DealerRater Mar 13, 2022

I came up to West Hills not expected to actually buy a car. This is my first car and my first time being on a lot since the pandemic started, so I definitely didn't have any high expectations. But I have to say that it went very well. Blake was really friendly and extremely helpful during the process of buying my car. He helped me find a good deal on a brand new car, so I can't honestly say I have anything to complain about. If I end up back in West Hills it would be great to ...

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DealerRater Mar 7, 2022

Helpful courteous staff. No high pressure sales tactics. Less listened patiently and wasn't afraid to ask for help if she didn't know the answer to a question.

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DealerRater Mar 7, 2022

Very professional, and patient. Not like any other experience with a dealership I have ever had.

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DealerRater Mar 3, 2022

She was lovely. Not pushy, but super accommodating. She explained stuff well, and asked someone to help when she was not sure.

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DealerRater Mar 1, 2022

Carly and Drew were fabulous, as was the sales and finance manager. Nicest and most helpful finance manager I have worked with.

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DealerRater Feb 26, 2022

I appreciate that they did not do a big markup on the electronic vehicles. I know they are in big demand.

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DealerRater Feb 20, 2022

You guys do an excellent job of making the whole experience very smooth and enjoyable. I was stressed about getting the financing, tags, and insurance figured out but you guys did it all and got us an excellent deal on a vehicle we didn’t expect to be in our budget. Thanks so much for you do.

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DealerRater Feb 18, 2022

Carly was fantastic to work with, and was a great help in looking for the vehicle that would work best for us!

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DealerRater Feb 18, 2022

Really enjoyed working with Carly! She was very helpful and easy to talk to! Helped us find the perfect car for us! Everyone at Kia was very helpful.

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DealerRater Feb 17, 2022

I went to West Hills Kia after contacting more than 10 other dealerships. I was looking at purchasing an EV6 GT-Line AWD. After talking with multiple dealerships that we’re doing more than 10k MSRP markups, I found West Hills who not only were very upfront about the markup but also published how much their markup was; less than 2500. I ended up purchasing two EV6s from them on the same day. Blake answered all my questions. Colton and Derek helped find me the best deal and interest rate given I was doing multiple purchases. I also received a really good ...

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DealerRater Feb 16, 2022

Those guys are amazing. They really came through for me when it seemed like no one else would. And they all actually want to help. The whole experience was too notch. I can't thank those guys enough!

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DealerRater Feb 16, 2022

Clean, well arranged, polite and respectful employees in all areas. Sales, buying. Coffee stand, management, and parts and service. A real Team of folks who showed pride in working there. A true rarity in today’s environment.

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DealerRater Feb 14, 2022

We had an extremely pleasant time purchasing our car at West Hills Kia. Blake was very friendly, knowledgeable, and attentive. Derek in finance was wonderful too. Overall our experience exceeded our expectations by a wide margin.

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DealerRater Feb 13, 2022

We were very impressed with the dealership and the entire car buying process. Carly did a awesome job and not once did I feel pressured to buy.

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DealerRater Feb 13, 2022

The staff at West Hills Kia were all excellent and made our vehicle purchase quick and painless. Our sales person Kevin Oates made sure all our questions were answered. His manager Kevin was able to accommodate our circumstances which enabled us to purchase the vehicle. Jeff in finance made sure all the paperwork was prepared and ready, so the signing process was quick.

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DealerRater Feb 12, 2022

I had a great experience here with West hills kia! Would recommend to anyone looking to buy amazing vehicles at a good price!

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DealerRater Feb 11, 2022

Awesome experience purchasing and finalizing a deal at Westhills Kia! Blake was super patient showing us how the newer technology worked in the Sorento! Very friendly and accommodating to our needs! All in all had a stress free time purchasing our vehicle and would definitely recommend Blake and Westhills Kia to others! Thank you!

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DealerRater Feb 7, 2022

Everyone was very helpful. Kevin was a great help getting the price and payment plan that fit for me.

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DealerRater Feb 5, 2022

Went in to look at a car. Blake was very informative and helpful. He listen to what I wanted and found a car that met all my needs and wants. Took a test drive and never felt pressured to buy. Great experience,

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DealerRater Feb 5, 2022

It was very easy dealing with the sales person and financing. It was my 2nd kia ownership and I highly recommend them.

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Google Jan 18, 2022

Superb service. The whole car buying process was smooth.

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DealerRater Jan 13, 2022

Decided to buy a 2022 KIA NIRO EV just before year end to get the electric car Federal tax credit so it HAD to be done & documented prior to year end. Started on the phone with Jeff the GSM who bent over backwards to get model & color of my choice then brought in Blake E. who did all the leg work, get ready, final delivery & tutorial. Those are the mechanics which most can do. Here's the real important things; respect, professional, personable, friendly & sincere. A rare combination but these guys have the total package. BTW, the ...

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DealerRater Jan 6, 2022

Everyone there was extremely knowledgeable and even asked if we needed snack or drinks. They went above and beyond to make it a great experience

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DealerRater Dec 30, 2021

Warmly inviting, from when I first walked in to when I was leaving with my car! Wonderful place!

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Google Dec 28, 2021

Watch out for hidden fees! Took my 83 year old mother to West Kia to purchase a vehicle. Had a great experience with Sam the sales person and explained to him that my mom was on a budget unfortunately he was not able to budge on the price of the car but said he would take off the 700 and something dollar service fee for future visits since we live out of the area. He showed us paperwork stating that this would be the amount she would be financing. Between his desk and the office of Tyler the finance person the agreed-upon ...

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DealerRater Dec 25, 2021

Blake was very helpful with guiding us through the car buying process. He is friendly and really made it as painless as possible. Blake went the extra mile and made sure we were happy and satisfied. I would definitely recommend West Hills Kia and working with Blake.

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DealerRater Dec 22, 2021

Blake was great! He really sold the car to me and made sure I knew all the bells and whistles before I signed anything!

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DealerRater Dec 14, 2021

I love all the guys there they helped out and found the perfect vehicle ! Blake, Colton,Jason and Kevin H were amazing!

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DealerRater Dec 12, 2021

Blake and Colton we’re extremely helpful and we’re willing to work with me to make sure I got the best deal possible!

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DealerRater Dec 5, 2021

Was great customer service, went in and knew what I wanted right away and great convos

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DealerRater Nov 28, 2021

Elyssa was very knowledgeable about my car and helpful. I was impressed by the quality of her sales skills.

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DealerRater Nov 27, 2021

he worked with us and helped figure out the best car for me ! definitely recommend 🙂

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DealerRater Nov 23, 2021

They were pretty nice and did their best to get me into a reliable car that was within my budget. I’d recommend them above the last dealership I did business with. Thank you Ken, Tyler, and Lyss!!

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DealerRater Nov 23, 2021

Blake had donated his whole day to helping me find the right car for me, he was so patient and helpful to lead me to believe we made the best choice for my family. Everyone at the dealership made it easy, & friendly. I would definitely recommend!

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DealerRater Nov 15, 2021

Made my purchase very easy. They went above and beyond on looking for a car that fit me.

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DealerRater Nov 11, 2021

Came in with... Predicaments. Andrew and Jeff did above and beyond their jobs to get me in to a car. Very much appreciated. Will be returning for all my car needs.

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DealerRater Nov 6, 2021

Blake took the time to help me find the perfect little car and was never pushy. He was great to talk to and made the entire car buying experience so easy.

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DealerRater Nov 3, 2021

Very helpful, drove us to different site within westhills autoplex to compare vehicles and ultimately helped us pick the right one! Nice and welcoming!

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DealerRater Nov 2, 2021

Blake was wonderful! He got me my dream car and went over all the new technology in my car. Definitely recommend!

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DealerRater Oct 18, 2021

Blake was very friendly and answered all of our questions. The buying process was smooth and efficient

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DealerRater Oct 15, 2021

Came in with bad credit and they were able to help me get into a new vehicle to rebuild my credit

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DealerRater Oct 13, 2021

Elyssa made sure to keep us updated while I anxiously waited to see if I, a first time buyer with no credit, would get approved for a loan. She made us feel welcome and comfortable. Her friendly demeanor and stories were able to keep my anxiety at bay.

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DealerRater Oct 10, 2021

I had a great experience at West Hills Kia. Drew bent over backwards to help me find an affordable family vehicle. Very straightforward and prompt service.

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DealerRater Oct 5, 2021

Great service and were showed many options for what we were looking for and focused on our most important needs/wants. Ended up with a Toyota Sienna XLE

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DealerRater Oct 3, 2021

Andrew is very professional! The best agent we ever worked with! He made sure we got the best deal!

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DealerRater Oct 1, 2021

Lyss & Mikayla helped us get our family vehicle, she is very kind and very knowledgeable of her job. She knows what she is doing , and wanted us to get what we wanted with the right price . I highly recommend going to Kia and getting a vehicle through them.

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DealerRater Sep 30, 2021

very nice sales people not pushy at all. got me into a car I could afford. didn't try to talk me into something I couldn't. I left very happy . thank u Blake u were great.

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DealerRater Sep 21, 2021

I had a great experience and got a really great car. Kevin was awesome to work with.

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DealerRater Sep 15, 2021

Great experience and got the car I wanted and loved! Never expected what I got! Thanks guys!!

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DealerRater Sep 15, 2021

Lyss was friendly, informative, and a great communicator. I was very happy with the car we are ultimately bought and genuinely enjoyed interacting with her, which is rare for a car sales person. I highly recommend her to anyone looking to buy a car.

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DealerRater Sep 10, 2021

This was a very long process for me but the team at West Hills Kia really went above and beyond to get me into a car that was perfect for us. There was one minuscule detail that I needed in a vehicle and with a small budget this is really hard to find. After a day and a half of back and forth with the bank they got the job done and kept me in budget! A genuinely awesome staff!

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DealerRater Sep 7, 2021

They were very great. They worked with what we had and was able to get us into a vehicle within our budget. It was a really great experience.

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DealerRater Sep 5, 2021

There was a great selection and lots of price range. The salesman was helpful and we enjoyed working with him. The promotion was fun and it was a great experience to buy my first car

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DealerRater Aug 28, 2021

It was a real pleasure to have Drew as our sales person. His demeanor is low key, so that we did not feel that he was trying to 'sell' us. He even provided us with test drives of a Honda so we could explore our choices in one stop. No pressure, just worked to accommodate our needs. Very satisfactory experience. Though resolved, the actual purchase got a bit confusing with the finance department, hence the reason for the 4 instead of 5 stars for the dealership as a whole.

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DealerRater Aug 7, 2021

Blake was fantastic! He was super helpful in making sure I found exactly what I wanted and it was within my budget as well. I'm very thankful!

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