Customer Testimonials
God, great, good!
I bought my first car at west hills Kia and it couldn't have gone better. It was a great experience that allowed me to understand the payment structure and the car I was buying. My Salesperson, Colton, took me on test drives and informed me of all the features each car had and allowed me to feel extremely comfortable with my purchase. The people there are extremely friendly and I couldn't recommend this store more to buy your car!
Our time at west hills was honestly great. We were extremely hesitant to get a car off the lot and finance even after hitting some barriers Colton kept in contact with us and worked with our budget and always had a great honest personality. We couldn’t be more happy with our experience so far! The customer service at Kia West Hill’s has been by far the best customer service I have had at a car lot.
I recently bought a car from them. They were helpful every step of the way. Super friendly sales associates and great people all around. They also made me an unmatchable price, even by other dealers. The folks as West Hills Kia know how to make buying a car a true luxury experience, without paying the price.
About 5 years ago, I had a horrendous car buying experience from dealership of an automaker I won't mention but it wasn't Kia. Seeing that my wife and I needed a new vehicle for our family I could only think of how bad I got ripped off in the past and felt that if we weren't careful enough, history would repeat itself. We were totally taken off guard how easy and professional the car buying experience was with this dealership and to be honest for the first time ever buying a car, it was actually relaxing. Total time from walking in to walking out was about 5 hours. Our sales rep, Andy was who we dealt with and later on we learned it was his first day on the floor. He came off as a long lost friend and didn't push anything on us nor did he attempt. His only concern was that we found something within our budget, safe and fun to drive. For the first day on the job, I would've thought he had been there for years with his level of knowledge of Kia (as an auto manufacturer) as well as the cars in their lot. If the General Manager of West Hills Kia is reading this, you should be proud and honored that he is on your team. Moving forward, during negotiations of sale price, Sam was fun to work with and he didn't make us feel like we were being haggled and we didn't feel like we had to haggle either. He understood our budget and did everything in his power to ensure our business. He succeeded and we all came to terms we could agree to. During the final signing, Jason made the paperwork easy and engaged with us as a really down to earth person. He didn't rush us when we both read each paper we signed, letter by letter. If we had any questions, he answered them promptly and with great detail as to ensure we were in complete understanding of every term we agreed to. When I got screwed over by a dealership in the past, one of the dead give away's that I was being robbed is they would rush the signing and/or would deflect any question you had on the paperwork. Jason did not ever once do one of these actions but instead educated us more firmly on policies and laws regarding the sale. Overall, West Hills Kia restored faith in car buying and one of my biggest regrets is not going to them sooner. Not only are the quality of Kia's cars drastically improving but they are so affordable and the customer care that you get is so genuine that I may be a Kia customer for life.Thanks for a great experience and we look forward to future business!
I give them a digital high five!!!! The team at Kia were amazing! They were friendly, helpful and when I mentioned a budget they actually stayed within my buget. I appreciate it when a company looks out for their customers best interest and doesn't only look for a sale. Thank you "team" at West Hills Kia. You deserve cake
Thank you Abi and Mike for the outstanding customer service you gave my wife and I. You were patient with us, attentive to our needs and very accommodating, which we greatly appreciated. Because of you both, my wife has a car that she loves and you gain two more satisfied customers. Kudos to West Hills Kia.
I have had nothing but great experiences at Bremmerton Kia. Matt in the service department has been excellent with customers service. Everyone from sales to service are helpful.
The sales team made the process easy and the money man Ron got us in and out of there fast. We received excellent service and recommend this dealership.
Just purchased a 2020 Kia Sportage SX….used West Hills Kia “Upgrade Program”…got a phenomenal deal and more! I can’t thank Scott (manager), Jeremy (sales) and Jason (finance) enough for their professionalism, insight and friendly approach…they are truly all about the customer (and family) and their specific needs. My highest possible recommendation to shop at West Hills Kia….check out their Upgrade Program…and seek out and definitely ask to speak to Scott (manager), Jeremy (sales) and Jason (finance)…no stress, no pressure and no BS…..no kidding!! Thanks guys…you were awesome!! If your a veteran or active duty....their respect and admiration for service was greatly appreciated!
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